I was trying to use a bitmap image in a DraftSight drawing on a Windows 10 computer, but the image only showed up as a white box. Or rather, after updating to the latest version of DraftSight (2015 x64 SP3), the image was properly displayed once inserted, but then turned into a white box as soon as I tried to do something, like zoom or draw a line.
After lots of googling I was able to find a solution to the problem, namely to update the Intel graphics driver. I got the hint from this forum discussion:
http://www.eng-tips.com/viewthread.cfm?qid=394819
To download and install a better Intel graphics driver, I used the following link:
http://www.intel.com/content/www/us/en/support/detect.html
One funny thing that occurred during the update was that it looked like the new drivers that were to be installed were of an older version than the ones already installed. I think the version number started with 15 whereas the already installed driver had a number starting with 20. I also got some warnings that I was trying to install an older driver.
Anyway, I clicked OK despite the warnings and after I let the Intel utility install the graphics driver and I restarted the computer, the reference image shows up as it should in DraftSight. It no longer becomes a blank white box as soon as I zoom or do something else.
In my case, the problem occurred when working with the battery.
This caused the laptop will use integrated graphics rather than the dedicated ( my laptop has two graphics cards )
The solution was to connect the laptop to a power source
Another issue could be the attached image is the same name as the new inserted image. you will need to wipe the original name from the system going
into Reference Manager and detaching the failed image name before re-inserting the image